Thiscovery

Create messages that land – and stick

When you're communicating change, launching new tools, or supporting adoption, clarity and credibility matter.

We help you understand how people interpret your messages, what they need to feel confident, and how to truly engage.

Junior doctor at his desk in his office performing various tasks.

Staff nurse consulting a ward doctor about information on a medical record database using a tablet.

The challenge: messages that don't land

You might be wondering:

"Is our tone right for our audience?"
"Are we building trust or triggering doubt?"
"Are we including the people most affected?"

Without insight, even great ideas can falter.

How we help: insight that guides better communication

We support you to:

Test language, tone and format with real users
Understand emotional and cognitive responses
Shape onboarding, training and engagement materials
Identify champions and potential blockers early

Engaging staff in major change across health and care

We supported the Q community team to design and deliver a UK-wide insight project exploring what best practice looks like when engaging staff through all stages of major change.

More than 300 participants took part in a collaborative online process to co-create practical definitions, principles and tools.

Outcome: The resulting toolkit is now guiding better staff engagement strategies – backed by evidence and built with the people who deliver care. Change is something that can now be done with staff, not to them.

Explore the full client story

"Thiscovery is set up perfectly to engage a wide range of busy people. It gave us a way to reach people who could help us understand and develop solutions in response to the challenges facing health and care."

Henry Cann

Evaluation, Data and Impact Manager

Q, The Health Foundation

Ready to communicate with confidence?

Get in touch today and explore how our insight can sharpen your message—so you can communicate change, launch with clarity, and build credibility where its most needed.

Get in touch

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