Building the evidence for safe obstetric emergency care during the pandemic

In the early days of the COVID-19 pandemic the Thiscovery team and colleagues at THIS Institute worked together - remotely and at speed - to support maternity professionals in developing new safety procedures. In doing so we also created a new way of working online to involve large numbers of people to design changes or improvements to the way healthcare is delivered.

Members
Over 1200 members including NHS clinicians, digital and implementation leads, researchers, policy makers, the Health Innovation Networks and AVT developers.
What can members do?
Members can ask questions, share experiences and resources, find peers working on the same AVT challenges, and join events and programmes. THIS Institute can bring a national network together in one place, run open discussions alongside smaller invited groups, gather views through polls and surveys, and spot emergency themes to feed into AVT evaluation.
Impact
In its first year AVID has grown into a go-to space for AVT knowledge and connection, hosting national programme recruitment, published evidence, product pilots and event invitations. Learning from the community is expected to feed into a wider programme of AVT evaluation.
Delivered on behalf of:

What we did

  • Worked from THIS Institute's brief, building on the call in NHS England's April 2025 guidance on AI-enabled ambient scribing for a community of practice among implementing sites.
  • Designed and built a bespoke, flexible online space for anyone professionally engaged or interested in AVT in healthcare, launched in autumn 2025.
  • Shaped the community with the NHS Futures AVT Network, who acted as early testers to make sure it met the needs of people at the forefront of AVT.
  • Set up topic tagging (for example Clinical use cases, Patient engagement, Evaluation, Reports and resources, Products and tools) so members can find relevant discussion quickly.
  • Trained THIS Institute's administrators to run and moderate the community day to day.
  • Provided ongoing background technical support while THIS Institute grew membership to over 1200.

Key insights

1

Sharing evidence as it emerges. Members post and discuss new research on ambient scribes, including international studies.

2

Connecting national programmes with the people who need them. National and regional programmes use AVID to recruit NHS organisations and to shape communities of practice on procurement, implementation and evaluation.

3

Opening up the market. Developers use the space to find pilot sites and gather the evidence needed for NHS assurance.

4

Widening the lens to patients. Discussion extends beyond clinician-facing tools to the patient's side of the consultation.

5

Bringing people together in real time. The calendar promotes key events relevant to the members.

Community in action

AVID complements existing resources such as NHS Futures by offering a space focused only on AVT. Members range from those considering AVT for the first time to those implementing it, developing policy, researching or evaluating impact.

With Thiscovery running the platform behind the scenes, THIS Institute's own team owns the community, moderates it and helps it grow. The continued, active contributions show productive coordination around AVT, exploring its use with evidence and insight to help ensure technology is deployed well.

Test banner

"The AVID community is proving to be a valuable go-to space for quickly accessing or sharing knowledge and advice, or to link in with other members on AVT-related topics, themes and activities."

Photo of Prof Mary Dixon-Woods

Prof Mary Dixon-Woods

Director
THIS Institute, University of Cambridge
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