What we collect: Your survey responses and optional background information (age group, gender, region, caring responsibilities). We don't collect your name or contact details unless you choose to provide them at the end.
How we use it: We create an analysis report for the NPA. We also share a copy of your individual survey responses (with your name replaced by a code number) with the NPA. They may use this for additional research and analysis.
Keeping it safe: Your data is encrypted, stored securely, and only accessed by our research team. We follow research governance standards and UK data protection law.
How long we keep it:
- Your survey answers: We keep identifiable details for up to 6 months after the project ends, then remove names and keep anonymous answers for up to 2 years.
- Summary reports (with no names): Thiscovery may keep these longer to support future research.
- Your contact details (if you give them):
- For this project only: deleted after 6 months
- For future Thiscovery opportunities: kept until you unsubscribe
- The NPA will keep your data in line with their retention policy (up to 24 months)
Legal basis: We have a legitimate interest in conducting research that can improve NHS pharmacy services for patients. We've balanced this against your privacy rights and believe the research benefits justify the minimal privacy impact.
Your rights and choices
Under UK data protection law, you have the right to:
- Access - see what information we hold about you
- Correct - fix any incorrect information
- Delete - ask us to remove your information
- Object - tell us to stop using your information
- Withdraw - change your mind about taking part
To exercise any of these rights, email us at help@thiscovery.org
