Why we're here
We exist to improve health and care. We do this by building powerful insights, which we generate by listening to the right people. Our clients use this insight to develop and deliver positive change.
Our approach addresses the practical challenges involved in creating change in health and care in the UK:
- Learning from people with relevant real-life experiences, including those whose voices don't always get heard
- Building powerful and reliable evidence at pace, as well as scale, to inform decisions
- Involving the people who will actually make the decisions and create the change, from start to finish
Better decisions start with listening
The biggest risk in health and care innovation is not hearing from the people it affects. Without their insight, decisions rest on assumptions, and that costs time, money and credibility. We help organisations ask better questions, listen well, and act on what they hear.
Our values
Why we're different
Innovative and successful
Our highly skilled team combines relevant expertise with pioneering and proven research methods to help clients build robust, credible and rapid evidence.
Efficient and cost effective
We focus on engagement which directly leads to change, not ones which gather opinions just to tick a box.
Accessible and convenient
Our platform makes it easy for organisations to set up a community space and run projects, and for people to join communities and take part in research.
Here to do good
We're driven by outcomes, not profit, and everything we create is inclusive, fair and user-centric.
Ethics at the heart of what we do
Ethics is not a box to tick. It is the groundwork for insight you can trust. When people share their stories, they are offering something personal. Respecting that is not just the right thing to do. It is how we create the conditions for meaningful participation.
Good research depends on clarity, consent and care. When people feel safe and respected, they tell you what matters.
Our impact in numbers
Where we are today, across our communities and projects.
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registered participants
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projects delivered
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live communities
Impact Report 2025
In a year where we delivered insight at scale, collaborated with partners to shape change at national and local level, launched 10 online communities and gathered over 9,000 contributions, we've captured our impact in numbers and key moments.
Read full 2025 reportImpact Report 2024
In a year where we gathered our record number of insights and launched our first set of online communities, we've summarised our year in numbers and some key moments.
Read full 2024 reportWhat our clients say
Joanne Smithson, Former Head of Implementation and Learning at The What Works Centre for Wellbeing
“You can often buy the tools, but having the combination of the platform and expertise for design and implementation is what was so great about Thiscovery.”
Henry Cann, Evaluation, Data and Impact Manager at Q
“Thiscovery is set up perfectly to engage a wide range of busy people. It gave us a way to reach people who could help us understand and develop solutions in response to the challenges facing health and care.”
Dr Jan van der Scheer, Senior Research Associate at THIS Institute
“In using Thiscovery I learnt to rethink how we presented things so we could reach the same goals quicker, with better engagement, and at a much larger scale.”
