Online Communities

A secure online community platform for health and care that you configure and run, for ongoing engagement with the same group over time.

The challenge

Engagement too often starts from scratch each time, so relationships are lost between consultations and people drift away. Organisations need a space where the same people can stay involved over months and years, not just for one exercise.

Who it's for

Built for organisations that want a lasting relationship with the people they engage, including existing membership communities and panels.

Royal Colleges, professional bodies and membership organisations

Give your existing members or panels a space to stay involved between consultations.

ICBs and councils

Run longer-term transformation work and repeat consultation with the same residents, patients and staff.

Research consortia

Build a community of practice that keeps partners and contributors connected across a programme.

Medtech and pharmaceutical companies

Run patient or clinician panels and crowdsource stories from lived experience to inform your product at every stage of development.

Why run your community on Thiscovery

Ongoing involvement, not one-off consultation

Designed for complex, long-term involvement across multiple groups and teams.

Participants can lead

Members can start discussions, share resources and help shape priorities, not just answer questions.

Many ways to take part

Quick, small opportunities and deeper ones sit side by side, so people can share insight in the way that suits them, all in one place.

Keep members in the loop

Send regular digests, one-off notifications and customised emails through built-in, GDPR-compliant communication tools.

Built for health and care

Created by a University of Cambridge spin-out, supported by The Health Foundation, and designed to be secure and accessible.

One platform, set up your way

You decide how your community is set up and what you want from it.

1

Choose your version
Start from a layout designed with your type of work in mind, from research communities to system-wide engagement.

2

Make it yours
Set your own code of conduct, branding style, and mix of engagement tools.

3

Start small
Invite a first group and test what works, then open up or bring in the people you're missing as your community grows.

4

Run it your way
Manage it day to day using the platform's tools, and talk to us if you need extra help.

Most communities are ready to launch within 3 weeks.

Communities in action

Sector

Test Name

Test purpose of community - to help shape blank blank blank.

300+ members - run with Test client name.

Sector

Test Name

Test purpose of community - to help shape blank blank blank.

300+ members - run with Test client name.

Buy through G-Cloud 15

Public sector organisations can buy our Online Communities platform directly through the Crown Commercial Service G-Cloud 15 framework.

View our G-Cloud listing →

Your community, your space

Pricing depends on what your community needs, such as the number of spaces and admins, any additional configuration or translation, and the level of support you'd like. Tell us a bit about the community you have in mind and our team will be in touch with a quote.